PRIVACY POLICY

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Privacy Policy
Last updated: June 2026
Wharfedale Brewery is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are?
Wharfedale Brewery supplies both retail and wholesale customers throughout the United Kingdom.
2. Retail Sales
Retail sales made through this website are processed by:
Flying Duck Enterprises LtdCompany Registration Number: 08167933
The Flying Duck Brewery TapChurch StreetIlkleyWest YorkshireLS29 9DS
3. Wholesale Sales
Wholesale enquiries and trade accounts are handled by:
Wharfedale Brewery LtdCompany Registration Number: 08255774
Email: moc.yrewerbeladefrahw%40ofni
4. Information We Collect
Depending upon how you use our website, we may collect:
• Name• Postal address• Delivery address• Email address• Telephone number• Details of products ordered• Payment information (processed securely by PayPal – we do not store your payment card details)• Communications you send to us by email or through our website• IP address• Browser type and device information• Website usage information collected through cookies.
5. How We Use Your Information
We use your information to:
• Process and fulfil your orders• Arrange collection or delivery• Respond to enquiries• Manage customer accounts• Process payments• Comply with our legal obligations• Improve our website and customer service• Prevent fraud and misuse of our website.
We will only use your information where we have a lawful basis for doing so.
6. Payments
Retail payments made through this website are processed securely using PayPal.
Wharfedale Brewery does not store or have access to your payment card details.
Your payment reference may appear as:
Flying Duck Enterprises Ltd (Wharfedale Brewery)
7. Delivery Partners
Where necessary we share your name, delivery address and contact details with our delivery partners, including DHL and Royal Mail, solely for the purpose of delivering your order.
They process your information in accordance with their own privacy policies.
8. Age Verification
As alcohol may only be sold to persons aged 18 years or over, we may use information provided during the ordering process to help comply with our legal obligations.
We operate a Challenge 25 policy and proof of age may be requested upon collection or delivery.
9. Cookies
Our website uses cookies to:
• Remember your preferences• Improve website performance• Analyse visitor activity• Provide a better browsing experience.
Most web browsers allow you to control or disable cookies through your browser settings.
Some website features may not function correctly if cookies are disabled.
8. Marketing
If you choose to subscribe to our newsletter or marketing communications, we may occasionally contact you regarding:
• New beer releases• Special offers• Brewery news• Events.
You may unsubscribe at any time by following the unsubscribe link within our emails or by contacting us.
We will never sell your personal information to third parties for marketing purposes.
9. Sharing Your Information
We only share personal information where necessary to operate our business.
This may include:
• PayPal• DHL• Royal Mail• Professional advisers• Regulatory authorities where required by law.
We never sell your personal information.
10. How Long We Keep Your Information
We only retain personal information for as long as necessary to:
• Fulfil your order• Comply with legal and accounting obligations• Resolve disputes• Enforce our agreements.
When information is no longer required it will be securely deleted.
11. Your Rights
Under UK data protection law you have the right to:
• Request access to your personal information• Request correction of inaccurate information• Request deletion of your personal information (where applicable)• Object to certain processing• Restrict processing• Request transfer of your personal information• Withdraw consent where processing is based upon consent.
Requests should be made by emailing:
moc.yrewerbeladefrahw%40ofni
12. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
13. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
14. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
15. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:
Email: moc.yrewerbeladefrahw%40ofni
16. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we have the opportunity to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Website: www.ico.org.uk
Telephone: 0303 123 1113
Thank you for visiting Wharfedale Brewery.